Shipping policy

Thank you for choosing Goods Valley! We are committed to delivering your orders promptly and efficiently. Please review our Shipping Policy to understand our shipping process and policies.

1. Order Processing Time

Orders are typically processed and shipped within 3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer. You will receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Destinations

We currently ship to only in Pakistan. If you are located outside the country, please contact us at shopnovamart.online to inquire about shipping options.

For international orders, customs duties and taxes may apply upon arrival in the destination country.

Once your order has been shipped, you will receive an email with tracking information. You can track the status of your order using the provided tracking number on our website or the courier's website.

3. Shipping Delays

While we strive to deliver your orders on time, please understand that shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs processing, or other factors beyond our control. We appreciate your patience in such situations.

4. Shipping Inquiries

If you have any questions about your order, shipping times, or need further assistance, please contact our customer support team at Lamvalley.store@outlook.com